Contact us

Reception opening hours

Monday to Friday
8.30am - 4.30pm

Call us

P: (03) 9486 5077
F: (03) 9486 5488

Email us

Write to us

PO Box 260

Compliments and complaints (feedback)

Your feedback – whether it’s good or bad – is important to us.

You can send us your compliments or complaints using our feedback form.


Visit us

Union Street site

30 Union Street
Northcote VIC 3070

Enter Union Street from High Street. Limited parking is available onsite.

We are right next to Merri Station, however, you’ll need to enter our site from the parking lot.


Ethel Street site

3-5 Ethel Street
Thornbury VIC 3071

Limited street parking is available.

We are a one minute walk from Thornbury Station.


Our Registered Training Organisation

Reservoir Neighbourhood House

2B Cuthbert Road
Reservoir VIC 3070

We are an 800m walk from Reservoir Station.

You can also catch the 552, 561 or 556 bus and get off at the Boldrewood Parade stop.